Table of contents
Throughout this Document, the following terms shall, unless the context otherwise requires, have the meanings specified below:
Personal data - any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
Processing - any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automatic means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing - the marking of stored personal data in order to limit the further processing thereof.
Profiling - means any form of automatic processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to an individual, in particular to analyse or predict aspects of the individual's work performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Website - the online shop hosted at the web address www.melonicare. com, through which the User has access to information on the services and products offered/insured by the Seller;
Controller - Meloni, the entity that determines the purposes and means of processing of personal data, where the purposes and means of processing are determined in accordance with applicable legal provisions, as the owner of the Website;
Consent of the data subject - any freely given, specific, informed and unambiguous expression of will offered by the data subject by which he or she accepts, by a statement or by an unambiguous action, that personal data relating to him or her may be processed.
Cookies - are small text files stored on your device (computer, tablet or mobile) when you are browsing the Internet, including the Website.
Retargeting - is the marketing activity whereby ads displayed to customers are customized to their interests, the web pages they visit, helping to improve their online experience.
2. Collection and processing of personal data
2.1. Meloni processes personal data under:
2.2. For each specific processing of personal data collected from you, we will inform you whether the provision of personal data is required by regulation or is necessary to conclude a contract, whether you are obliged to provide us personal data and what the possible consequences are if you refuse.
2.3 Meloni will process personal data until the end of the legal retention period or the declared retention period, as the case may be, or until the time when the erasure thereof requested, in accordance with the applicable legal provisions.
3. How personal data are collected
3.1. We may collect or receive personal data from you in the sales process, by browsing the website, social communication platforms, forms, applications, devices used, in marketing and advertising actions, for the stated purposes and within the legal and legitimate grounds applicable to the activity carried out.
3.2. Collection and receipt of personal data may be carried out as follows:
3.2.1. Directly from you in the following main situations:
3.2.2 By using cookies to understand how to interact with our Website.
3.2.3 By using personal data provided by you on social media platforms.
3.2.4. For marketing activities carried out by Meloni to inform you about product and service offers that may be of interest to you.
4. Types of personal data
4.1 Meloni treats all personal information and data confidentially. Depending on how you interact with us, the following personal data will be processed:
4.1.1. The process of sale-purchase, ordering and provision of sales-related services
184.108.40.206. By initiating the purchase process in Meloni's showroom, according to the legal provisions it is required to provide certain personal data, consisting of:
220.127.116.11. When purchasing products via the Website, data such as:
Please note that in the case of order transmission via the Website, depending on the customer's choice, payment can be made online by card (personal card or card of the purchasing company), in full security. For this purpose, our card partners will process the following information: card number, card expiry date, CVV code and billing information (address). For more information on how to pay, please see our Terms and Conditions.
In the case you request services related to the sale-purchase process, such as transport services, personal data necessary for the provision of these services shall be processed. Personal data processed in this situation consist of:
4.1.2 Marketing and advertising - sending generic communications (e.g. newsletter), competitions, campaigns, loyalty programmes. Personal data processed in case of sending information about our offer - Newsletter:
By subscribing to the Newsletter, you give us the right to process your personal data in order to send you personalised information about our products and services. At any time, you can enforce your right to object/restrict processing by unsubscribing from the Newsletter.
All materials, as well as all advertising, marketing and other such activities, are based on Meloni's legitimate interest in understanding our customers' needs and expectations regarding our products and services. The data processed consists mainly of the following: email address, first and last name, phone number.
In case of participation in contests/campaigns/loyalty programs organized by Meloni, personal data collected by filling in the participation documents (forms) will be processed in accordance with the established procedure. The collection of personal data other than those indicated will be based on the obligation to comply with applicable legal provisions.
Meloni intends to ensure communication that meets the legitimate interest in communicating offers on our products and services. In this regard, it is possible that in the event that you have visited our website we may also present relevant offers to you in other digital media.
4.1.4. Online marketing - targeting and retargeting tools
4.1.5 Use of Social Platforms: the personal data we have access to in the situation of interaction via social platforms is mainly generated by you. The use of social platforms by Meloni is carried out in order to ensure communication, promotion and advertising of the products and services made available. Personal data to which we have access:
4.1.6. Use of contact channels: if you wish to contact us, personal data are processed, which you agree to disclose, such as:
For more information on the processing of personal data in the recruitment and selection process and on the personal data required in the event of the conclusion of a contractual employment relationship, as provided for by law, please contact the Data Protection Officer at the following e-mail address: email@example.com
5. Sharing and transferring personal data
5.1 Meloni has a firm policy regarding the processing of personal data and will take all necessary measures to ensure that no personal data is traded for marketing purposes.
5.2. The sharing of your personal data to third parties may be performed mainly for the following purposes (the list is not exhaustive):
5.3. The process of sharing and transferring personal data is based on the principle of minimal use of personal data and on making a sustained effort to ensure that all the entities we work with comply with data security and safety requirements.
5.4 Transfer of personal data abroad: Meloni assures you that any transfer of data, if necessary, will be done in strict compliance with the relevant legislation, namely with all legal requirements provided by Regulation 2016/679. In the context of the operations described above, your personal data may be transferred to countries in the European Union ("EU"), the European Economic Area ("EEA"), but also to the United States of America and Canada in the case of the use of analysis tools such as GOOGLE and/or other third party entities (Shopify Inc., Amazon Web Services, Mailjet SAS, Klaviyo Inc.). In the case of data transfers outside the EEA, we will use standard contractual clauses and Privacy Shield as safeguards for countries that lack an adequacy decision from the European Commission.
6. Data retention
6.1 Meloni undertakes to comply with all legal provisions regarding the retention and erasure of personal data. The company shall take all necessary measures to ensure that personal data will not be stored for longer than necessary for the purpose for which it was processed.
6.2. The general retention period is 15 years.
6.3. In addition to the above, it should be specified that we will keep documents containing personal data for a longer period under the following conditions:
7. Data processing security
7.1.Meloni undertakes to constantly evaluate and update the security measures in place in order to ensure that they are adequate to protect the rights and freedoms of individuals. To this end, Meloni implements the latest technical solutions to maintain security at an appropriate level.
7.2. Meloni also conducts regular training sessions with staff operating activities that are likely to interact in any way with Personal Data.
8. Rights of data subjects
8.1. Please note that, in accordance with the provisions of Regulation 2016/679, as a data subject you have the following rights at any time:
8.1.2. Right of access to personal data processed: you have the right to obtain confirmation as to whether or not your personal data are processed by Meloni and, if so, to request information about the personal data we hold about you. The provision of the requested information will in principle be free of charge. In the event that you request copies of information already provided and/or in the event of repeated requests, Meloni is entitled to charge a reasonable fee to be communicated in advance. Meloni has the right to refuse to respond in the event of excessive, repeated, unfounded requests.
8.1.3. The right to request rectification or completion of personal data aims at correcting, without undue delay, personal data that are inaccurate, not current or incorrect. The rectification will be communicated to each recipient to whom the data was transmitted, unless this proves impossible or involves disproportionate efforts. If you have an account on the Website. you can update the personal data in your account.
8.1.4. The right to obtain the restriction of the processing of your personal data in the following situations:
8.1.5. The right to request the erasure of personal data processed concerning you without undue delay if one of the following grounds applies:
8.1.6 You have the right to erase any personal data processed by Meloni at any time, except in the following situations:
8.1.7 The right to withdraw your consent to processing at any time, where the processing is based on consent, without however affecting the lawfulness of the processing activities carried out up to that point.
8.1.8 The right to object to processing based on legitimate interest: where processing is based on a legitimate interest, and the right to object at any time to processing for direct marketing purposes, including profiling. When you want, you can opt-out of direct marketing by the following means: following instructions in each marketing email and/or changing your Meloni account settings. Meloni will not continue to process personal data unless we can demonstrate a legitimate reason for processing that overrides your interests and rights or based on legal proceedings.
8.1.9 By processing your personal data, our company and our affiliates carry out profiling and segmentation activities for commercial purposes within the meaning of Regulation 2016/679/EU. All personal data processed by our company are lawfully held and the processing is carried out in a transparent manner that allows the data subject to enforce his/her legally guaranteed rights.
8.1.10. The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly affects the data subject in a substantial way.
8.1.11. The right to data portability is the right to obtain the transfer of a copy of your data to yourself or to another address, personal data that you have provided to Meloni in a structured, commonly used and machine-readable form, and the right to transfer that data to another controller, if technically feasible and reasonable. The right to data portability applies where the processing is based on your consent or the performance of a contract and is carried out by automated means.
8.1.12. The right to lodge a complaint with the National Supervisory Authority for the Processing of Personal Data. You can contact the National Supervisory Authority for the Processing of Personal Data at the following address: Bucuresti, sector 1, B-dul G-ral. Gheorghe Magheru 28-30, e-mail address: firstname.lastname@example.org, or phone number: +40.318.059.211.
Name of the Company (Controller): MELONI BEAUTY SRL
Address: Prelungirea Ghencea, 65, Bragadiru, Ilfov
Upon receipt of the request, our company will respond within 30 days. If there are reasonable suspicions about the person who sent the request, we may take steps to clarify and confirm that the request was sent by the person concerned.